2.1 Reading
·
2.1.1 Read article From small town to global leader on page 9 of your Market Leader book and develop exercises A to B.
A. Read this
article. Then complete the chart below.
ANGELA AHRENDTS
|
|
Age
|
50
|
Job
|
Burberry
|
Nationality
|
Indiana
|
Family
|
Is important
|
Interests outside work
|
To eat a
takeaway pizza, with her children or play basketball with them
|
B. Decide whether
these statements are true (T) or false (F). Correct the false ones.
1.
Burberry is an American company.
|
(F). It’s a British company.
|
2.
Burberry is a global fashion company.
|
(V) the 2.2
billian fashion company
|
3.
All Anrendts’s children are teenagers.
|
(V) They have a son 15 and two
daugthers (14 and 11)
|
4.
They are at school in America.
|
(F) The are at
an american international school in London
|
5.
Most mornings, Ahrendts is up before 5 a.m.
|
(V) she usually get up aroun 4:30
|
6.
She is away on business most weeks.
|
(F) She travels
on business one week a month
|
7.
She has a lot of interests outside work.
|
(F) she don’t have time for other
things
|
8.
For Ahrendts, keeping in contact with relatives is important.
|
(V) it’s very important.
|
·
2.1.2 Open your Market Leader book on page 16, read article Business
diary: Eugene Kaspersky, and develop exercises A to E. Send these exercises
in the Word file corresponding to Study Guide 1. DO NOT take photos of the
pages and paste them on the Word file; you have to type these exercises
(including the instructions).
A. Before you read
the article, discuss these questions.
1. What do you
think is a typical day in the life of the CEO of a big company?
We think it
should be very busy, full of many meetings and attending multi requirements of
all departments
2. How much time
do CEOs spend travelling
We consider must
be the majority of the time, obviously if the company does has a lot offices in
different cities or countries.
3.
Do CEOs need holidays.
of course the
ceos need days off & share special days with her family for that this helps
that will reduce stress levels faced day by day.
B. Look through
this article. Can you find any of the ideas you discussed in Exercise A?
Probably we have
the image from the ceos are more rigid and formal, plus they are very distant
with regular workers, but in the case of the CEOs that shows us on article is a
person very warm and very human.
C. Answer these questions.
1. Is Kaspersky a
formal or informal CEO?
He is a informal CEO
2. Is most of his
business in Russia or in orther countries?
The company is
Based in Moscow and has offices in 29 countries. The CEO spends 50 % of his
time in Moscow, But the other 50% his travels.
3. Does he work
24/7 (24 hours a day, seven days a week)?
No, he don’t work
24/7. Although that sometimes during business trips he sleeps little, but in
his normal routine in the Moscow office he goes to gym with her personal
trainer, to relax.
D. Decide whether
these statements are true (T) or false (F). Correct the false ones.
1. Kaspersky
travels a lot. (T)
2.
He wears formal business clothes in the
office. (F
3.
He gets up early every day. (F)
4.
He goes to the gym after work. (T)
5.
He likes to have time to relax when he’s
in Moscow. (T)
6.
He only has holidays in summer. (F)
E. In each box,
match the words that go together.
·
2.1.3 Develop
exercises A to E on page 24 of your Market Leader book.
A. Which of these adjectives describe work in a call centre?
Badly
paid.
|
boring
|
interesting
|
noisy
|
quiet
|
relaxing
|
stressful
|
Well
paid
|
B. Three
call-centre workers answer the question ‘What are the biggest problems for you
at work?’. Read their replies.
C. Look at the
chart and tick the problems the call-centre workers talk about in the replies.
Who talks about each problem? Write Birgit (B), Vijay (V) or Kevin (K).
PROBLEMS
|
NAME
|
Long working day
|
V
|
Breaks too short
|
K
|
Long hours at Workstation
|
B
|
Boring work
|
K
|
No promotion
|
K
|
Angry customers
|
V
|
Low pay
|
K
|
No time between calls
|
K
|
High staff turnover
|
K
|
A lot of noise
|
B
|
D. Which three
physical problems are mentioned in Birgit’s reply?
Get headaches
Hearing Problems
Backache
E. Underline the
adjectives from Exercise A in the replies.
Badly Paid
Boring
Noisy
Stressfull
Well paid
2.2 Listening
·
2.2.1 Go over Learning Object 2 to get familiar
with common structures of the simple present tense and then be able to talk
about a common business daily routine. Now
you can try a similar dialogue with a classmate.
·
2.2.2 Open your Market Leader book on page 8 and develop exercises A to B
on listening. 2.2.3 Go to page 18 of your Market Leader book and develop exercises A to E on
listening.
A. CD1.8 Jeremy
Keeley is a consultant. Listen to him introducing himself in the first part of
the interview and decide whether these statements are true (T) or False (F). Correct the false ones.
1. He lives in
London. (F) he’s live in
a small a city in england near London Called st albans.
2. He has three
very Young children. (F) He has three
teenage children
3. He runs his own
business (V)
4. His business
Works for organisations across the USA and Asia. (F) He has work
for organisations across the UK and in Europe
5.
He helps leaders become better leaders. (V)
6.
He always shakes hands when he meets
peaple. (V)
B. CD1.9 Listen to
the second part. Complete what Jeremy says about meeting new business contacts
and exchanging business cards.
I usually say, Hello, How 1 are you?, Where .2 do you come
from?, What 3 do you do?,
I usually find out What’s 4 ‘s important
to them, Why ….5 they’re
there. I usually wait until they’ve asked me a question before I talk too much
about myself.
I usually…Wait..6 until the
person i’m meeting offers..7 me a business
card before I offer them mine, so we’ll…exchange…. them at that point.
A.
CD1.22 Listen to the first part of an
interview with ros pomeroy. What
does she like most about her job?
She likes
work is that there is no such thing as tipycal day, she has work for
differents clients on differents projects and she has to be ready for any
client request she's can work in the
office, in the computer or in the phone.
B. CD1.22 Listen
again and complete these notes.
Ros can be:
·
In Work…1
·
…I can be running..2 a workshop or
a …discussion..3
·
In her own…office….4 in front of
a …Computer…5 screen
·
On the …Phone…6
C. CD1.23 Listen
to the second part of the interview and answer these questions.
1. What two things
sometimes make it difficult to find enough time for leisure?
She works very
long hours and 2 she have children teenage.
2. Overall, does
Ros have enough time for leisure?
Yes, she have
enough time for leisure
D. In pairs,
predict what Ros likes doing to relax.
She read to
newspaper the weekends and she likes to get outside a running and breathe fresh
air.
E. CD1.24 Listen
to the final part and check your answers
·
2.2.4 Develop
exercises A to C on page 23 of your Market Leader book.
A. CD1.34 Jeremy
Keeley, a specialist in change leadership, talks about problems he has at work.
Listen to the first part of the interview and decide whether these statements
are true (T) or False (F). correct the false ones.
1. Jeremy often
Works with a large number of people. (F) he's running her own business and working on their
own.
2.
His clients have quite complicated
problems. (V)
3.
Jeremy’s biggest problema is having enough
time to do a good job. (V)
4.
He also faces urgent requests for help
when he is already very busy. (V)
B. CD1.35 Listen
to the second part, in which Jeremy talks about the biggest problems in
companies, and complete these notes.
1. Biggest problem
– amount of…change….1 they have
to go through at speed.
2. Second problem
– difficult to plan their needs and resources (staff…the equipment…2,…the property the ….3, money they
need to satisfy their customers).
3. Another problem
– customers expect them to reduce……their prices…4 at the same
time as companies have increasing.
C. CD1.36 Listen
to the third part of the interview and answer these questions.
1. What sorts of
problem is Jeremy asked to salve?
Probably biggest
problem they face is the amount of
change they have to go through all the
time and they have to go through that change fast at speed
2. What was the
problem Jeremy had to solve?
Recently there
was a computer system that had to be introduced that affected millions of
customers and their bills.
3. Which different
groups did he bring together to salve the problema?
He brought the
technical team, the business team, the project team and the suppliers together.
·
2.2.5 Check your
answers by reading the audio scripts on pages 158, 159 and 160.
·
2.2.6 Open this video http://goo.gl/Tk5SmN and answer the
questions as follows in the Word file to be delivered:
- Write at least three different greetings
Anna uses to say hello to her friends.
Good morning, how
are you?
Hi dev are you
doing?
Good morning everybody
He's from taipei
- What is Mr. Méndez profession?
He’s the programmer.
- Why is the Japanese girl travelling?
She travels for his studies
- What time does the class supposed to
start?
Class to starts eight o’clock
- Who is the first person the Japanese girl
talks to when she gets inside the room?
He’s the
instructor of the class
- Why is the brown-skin woman mad at Sam?
She has mad
because sam is clutter
