Activitity 1 - Guide 3 & Guide 4

Guide 3

1.1. Vocabulary

1.1.1.      Develop the activities proposed in Tell me More for this section. Go to http://www.tellmemorecampus.com/

1.1.2.      Open yout market leader book on page 67 and develop exercises A to C on describing people C

A.   Match the statements (1-10) to the adjectives (a-j)

They 1.  Like to spend time with other people 2.  Want to reach the top in their career 3.  Have a lot new ideas 4.  Do what they promise to do 5.  Are usually calm 6.  Spend a lot of time doing a good job 7.  Like to be on time 8.  Encourage other people to work well 9.  Are good at making things work 10. Like to do things for other people

They are…. a.  Ambitious (2) b.  Creative (3) c.  Hard-working (6) d.  Motivating (8) e.  Helpful (10) f.  Punctual (7) g.  Relaxed (5) h.  Sociable (1) i.  Practical (9) j.  Reliable (4)

B.   Use adjectives from exercises A to complete this human-resources report.

Maria Karlson

Maria is a good in a team and she gets on well with her colleagues. She is extremely sociable.  She is never late for meetings, she is always punctual.  She is very reliable, she always meets deadlines. She is in the office at 8.00 a.m. every day and usually stays late, so she is very hard-working.  Her boss says this is very motivating to other.  Her colleagues have a lot of respect for her work and attitude.

She is also a very creative person with a lot of good ideas for the future of the Company.

C.   Look again at the adjectives in exercise A. Which do you think are the three most important for a boss, a colleague in team

A boss: Motivating, Sociable and Reliable.

A colleague: hard-working, helpful and creative.

1.1.3.      Now open your Market Leader book on page 75 and develop exercises A to E on advertising and markets.

A.          Listen a repeat these number

6.300 èsix thousand three hundred

75.807èseventy-five thousand, eight hundred seven

823.120èeight hundred twenty-three thousand, one hundred twenty

1.225.500èone million, two hundred twenty-five thousand, five hundred

10.5%èten point five, per cent

B.         Listen to part of a sales presentation and underline the correct number in each sentence

1.  Las year, the Company had a market share of 10.3 per cent

2.  Last year, for the launch of sparkle lite, the advertising Budget increased by 13 per cent

3.  Last year, the Company sold more than 850.0000 units of sparkle

4.  The new advertising campaign cost 900.000

5.  The Company wants to increase its market share to 11.5 per cent

6.  Next year, the Company wants to sell 2.100.000 units for sparkle

C.         Match the beginnings of the sentence (1-5) with their endings (a-e)

1- Coca-Cola is a mass-market product; it
    e. sells to large numbers of people

2- Selling special-interest holidays is a niche market; it
    a. is a small but often profitable market.

3- Rolex watches sell in a luxury market; they are
    d. high-quality and expensive goods.

4- An export market                                            
    b. is outside the producer´s country.

5- A home market                                                
   c. is in the producer´s country.

D.         In pairs, think of products which match the types of market in Exercise C

In pair with Maria Carrillo

Nike shoes sell to a mass-market

Ferrari sports cars are a luxury-market product

Juan Valdez is an export market

Levi’s sell to a mass-market

E.          Which médium is the best way to advertise these products (or the ones your discussed in exercise D)? Choose from the list below.  Discuss your ideas with partner

(a smartphone, a perfume, a health magazine, a sports car, a new chocolate bar)

·         Newspapers/magazines (a sports car) (a smartphone)

·         Online/internet ads (a smartphone) (a sports car)

·         Billboards/hoardings (a perfume) (a smartphone)

·         TV/radio commercials (a perfume) (a sports car)

·         Mobile ads  (a smartphone) (a sports car)

·         Leaflets/flyers (a new chocolate bar) (a smartphone)

·         Free samples (a health magazine) (a perfume)

  

1.1.4.      On page 83 of your Market Leader book, develop exercises A to C on describing companies

A.  The sentences below describe two companies, Dalotek and Green Shoots.  Choose pairs of sentences which describe similar things and write them in the correct column of this chart.

Dalotek A large car-parts company	Green Shoots A small garden-products company
Jhon Smith started Dalotek in 1960 Dalotek provides components for the car industry It manufactures car parts Dalotek exports to over 12 countries It introduces one or two new components each year It has a workforce of 2.500	George and James Hawkins began Green Shoots in the 1920s Green Shoots supplies the gardening industry It makes garden products Green Shoots sells some of its products abroad It launches 12 new products a year It employs about 35 people

B. Underline the verbs or verb phrases which mean the same thing in each pair of sentences in the chart in exercise A

Started - Began

Provides - supplies

Exports - sells

Manufactures - makes

Introduces - launches

Workforce - employs

C. Use the verbs you underlined in exercise B to complete this Company profile

GNK Services

GNK services began in 1989 when Dieter Norland left his job as an engineer in the computer industry.  The Company provides high-tech security alarms and exports its products all over the world. It work-force 150 people at its Factory near Rotterdam. Although the company’s head office is in Amsterdam and employ a staff of 20. The Company launches a number of new products each year.  GNK Services provides products to the security industry and supplies domestic alarms for the general public.

1.1.5 Go over learning object 1 and test what you have learnt on vocabulary

1.2 Grammar

1.2.1 Develop the activities proposed in Tell me More for this section. Go to http://www.tellmemorecampus.com/

1.2.2 Open your Market Leader book on page 68: Develop exercises A to E of Language Focus 1.

a)    Put these words in the right order to make sentences about problems at work

·         The deadlines for the projects weren’t realistic

·         Most people didn’t leave the office until 8 p.m

·         She wasn’t a good manager

·         Meeting didn’t start on time

·         She didn’t know how to motivate the staff

b)    Listen to a conversation to check your answers ok

c)    Correct one  mistake in each lines of this message

·           Maris, I’m sorry.  I’m having a bad day.  I didn’t sent the report (send)

·           Out, and I no check the figures.  I didn’t get to the bank (got)

·           On time, and I didn’t phoned the suppliers.  I tried to call you

·           This morning, but you not answer.  I think I need to go home (thought-needed)

d)    Complete these questions with did, was or were

·         Was he an efficient manger?

·         When you born?

·         When did Ania start to work for IBM?

·         Why was Marcus change Jobs?

·         Where was your next job?

e)    Read the extract below.  The write questions using each of the words form the box

·         Where does Danielle grow up?

·         Why does Danielle leave Renault?

·         How long were Danielle works for Reanult?

·         What does Danielle study in Paris?

·         When was Danielle to the Harvard Business School?

1.2.3 Open your Market Leader book on page 70: Develop exercises A to G of Language Focus.

a.  Discuss these questions in pairs.

1.    What was Steve Jobs’s greatest success?

He shows the world a different technology and other existing position as number one in the market for computers.

2.  What made him successful?

     Steve Jobs was a great innovator; he had view of the future, was persistent and was risky

b.  Read the article (ignoring the missing information), then write the questions to complete the quiz on page 71.  Use the article to help you

·         Where was Steve Jobs born?

·         Who did Jobs Apple with?

·         When did Apple introduce the famous Macintosh computer?

·         Why did Jobs leave Apple?

·         What did Pixas specialize in?

·         Who did Job is marry?

·         How much did Apple pay for NeXT?

·         When did Jobs resign a CEO of Apple?

·         Who old was Steve Jobs when he died?

·         Who is Apple’s next CEO?

·         How many people does Apple employ worldwide?

c.   Listen and check the questions you wrote ok

d.  Answer the questions in the quiz above and use your answers to complete the article on page 70

·         Where was Steve Jobs born?

In California

·         Who did Jobs Apple with?

With His friend Steve Wozniak

·         When did Apple introduce the famous Macintosh computer?

In 1984

·         Why did Jobs leave Apple?

Because of disagreements with the CEO, John Sculley

·         What did Pixas specialize in?

Computer animation

·         Who did Job is marry?

With Laurene

·         How much did Apple pay for Next?

$400m

·         When did Jobs resign a CEO of Apple?

On August 2011

·         Who old was Steve Jobs when he died?

56

·         Who is Apple’s next CEO?

Tim Cook

·         How many people does Apple employ worldwide?

Mote than 46.500

e.  Now listen and check your answers ok

f.    Work in pairs.  Take it in turns to choose five questions from the quiz and ‘test’ your partner.  Help with answers if is necessary

g.  Complete these sentences.  Give true informations about yourself

·         Last year, I bought a new smartphone

·         Yesterday, I was traveling to San Andres

·         Last summer, I Sleep during all the day

·         When I was a child I used to dream being a Model.

1.2.4 Now go over exercises A to F on pages 77 and 78 of yourMarket Leader book about comparatives and superlatives.

a.    Write the comparative forms of these adjectives.  Then listen to check how they are pronunced.

Small (smaller)

Fast (Faster)

Solw (Slower)

High (Higher)

Bad (Worse)

Good (better)

Competitive (more competitive)

Efficient (more efficient)

Insteresting (more interesting)

b.    Look at this chart.  Decide whether the sentences below are true (T) or False (F).  Correct the false ones

·         The Mazda is a faster car than the Mini (F)

The Mini is a faster car than the Mazda

·         The Mazda has a smaller luggage compartment than the Mini (T)

·         The Mini has better petrol consumption that the Passat (F)

The Passat has better petrol consumption that the Mini

·         The Mazda is more expensive that the Passat (F)

The Passat is more expensive that the Mazda

·         The Passat is more practical for a family that the Mini (T)

c.    Complete these sentences about the cars in Exercise B.  Use the comparative form of the adjectives in brackets

·         I Think the Mazda is a more Stylish car than the Mini (stylish)

·         The Passat has a more powerful engine than the Mazda (powerful)

·         Compared to the Passat, The Mini is easier to park in small spaces (easy)

·         The Passat is cheaper to run that the Mazda (Cheap)

·         The Passat is a more spacious car than the Mini (Spacious)

d.    Complete these conversations.  Use the superlative form of the adjectives.

·         Advertising on primetime TV is expensive

Yes, it’s the most expensive time of the day to show an advert

·         Nike’s “Write the future” commercial was very good

Yes, I think it was the best commercial in 2010

·         2009 was a bad year for the advertising industry

Yes, it was the worse year I can remember

·         China has a very high number of internet users

Yes, it has the highest number of users in the world

e.    Which is the best car for each of these people? Choose a car from exercise B

Stefan - Passat

Sophie - Mini

Petra - Mazda

f.     Work in Pairs. Explain your choice to your partner.

With Maria Carrillo

·         I think the Passat is the best car for Stefan because It’s more length and more practical for a family

·         I think the Mini is the best car for Sophie because It’s easier to park in small spaces

·         I think the Mazda is the best car for Petra because It’s cheaper and It’s more length for local shopping

1.2.5 Develop exercises A to D on page 79 of your Market Leader book about much/a lot, a little/a bit.

a.  Look at this chart.   What does ti show?

Toptek advertising spend 2010-2011

b.  Complete these sentences about the chart

1. In 2010, Toptek spent most of its advertising budget on TV

2. The amount it spent on TV advertising was a lot lower in 2011.

3. In 2010, the spend on outdoor advertising was a bit higher than in 2011.

4. Toptek spent most of the budget on internet advertising in 2011.

c.   Compare Toptek’s advertising spend in 2010 and 2011.  Talk about these points

·         In 2010, Toptek spent about 15 per cent of its Budget on internet advertising.  The amount it spent in 2011 was much higher

·         In 2010, Toptek spent about 35 per cent of its budget on print advertising.  The amount in 2011 was a Little less

·         In 2010, Toptesk spent about 2 per cent of its Budget on radio advertising.  The amount in 2011 was a Little less

d.  Compare these two pool tables using much, a lot, a Little and a bit

The Classic pool table is a bit wider than the trainer pool table.

The Classic pool table is a bit longer than the trainer pool table.

The Classic pool table is a bit higher than the trainer pool table.

The Classic pool table is a lot heavier than the trainer pool table.

The Classic pool table is a lot more expensive than the trainer pool table.

1.2.6 Complete exercises A and B on pages 84 and 85 and A to C on pages 86 and 87 of your Market

 Complete these sentences with the present continuous for of the verbs in brackets. Use contractions where is possible.

·         Matti isn’t in the office today.  He’s meeting (meet) customers all day

·         Marta’s on the phone.  She’s calling (call) about the sales figure

·         I can’t come to the meeting.  I’m writing (write) a report.  I must finish it this morning

·         We are building (build) a new Factory in Spain. The Work is nearly finished

·         The marketing team is very busy right now.  They are working (work) on the launch of a new product

·         Our business in Japan is not going (not go) well at the moment.

·         We have a lot of orders, so production is hiring 40 extra staff

b.    Work in pairs.  Ask and answer two questions.  Use your own ideas and words from the box in your answers

(Build, change, develop, improve, introduce, prepare, open, organize, write)

 In Pair with Maria Carillo

·         What are you preparing for the meeting?

I’m writing a report of sales

·         Are you developing a new project?

Yes, I’m building a house out city

·         What are you changing in the Company?

We are organizing the human resource department

·         Are you improving the office?

Yes, I’m introducing a new project

Page 86-87

a.    Which tense are these time expressions normally used with? Put them in the correct column of the chart below

Present Simple Always Now This time Today Every day

Present Continuos At the moment Currently Normally Usaually

b.    Choose either the present simple or the present continuous form of the verb to complete these sentences.

 ·      I stay at the Ritz every time I’m in New York. I am staying at the Ritz at the moment

·      Jan is working from home today. She usually Works at the company’s training centre

·      She often calls Russia.  Right now, she is calling a customer in Moscow

·      I don´t usually deal with the paperwork.  I am dealing with all the paperwork while Susan is away

·      Deliveries are taking over two months at present.  This time, we use a different Company

c.    Complete this article with the present simple or the present continuous form of the verbs in brackets

Profile PRET A MANGER

Pret A Manger is (be) a UK company and one of the world´s leading sandwich chains. It sells (sell) freshly made sandwiches is busy city centres. At the end of each day, the shops are giving (give) any unsold products to the homeless. Currently, Pret. is doing (do) very well in the south of England.

Pret operates (operate) a total of 232 UK outlets, and this year it is planning (plan) new outlets for London. In the US, it has (have) 23 outlets in New York and another 10 in Hong Kong.

Pret´s international activities are growing (grow) in importance. This month, as part of the next stage of expansion, Pret is opening (open) its first two shops in Paris. At the same time, the marketing team is working (work) with Lewis PR, a global PR company, to improve the brand´s international image.

_______________________________________________________________________

Guide 4

Activitity 1 Vocabulary and Grammar

1.1 Vocabulary

·       1.1.2 Open your Market Leader book on page 97 and develop exercises A to C on internal communication.

A.      How do companies communicate with employees? What methods can you think of

 Companies communicate with its employees by memos, meetings, maybe a posting board at the entrance of the building, emails, or face to face one depending on the case.

B. Complete the text below using the words from the box.

These days, companies are spending more time and money on improving internal communication. This is the communication which takes place inside an organization. Communication will be downwards (from managers to junior staff), upwards (from staff to managers) and across (between staff), as well as between individuals and groups of people. There are various channels which can be used. These can be divided in to five main areas:

1…print…. Paper-based communication,  e.g. magazines, newspapers, newsletters, letters, notes and messages.

2…face to face… direct contact with other people, e.g. one-to-one meetings, team meetings, forums, conferences, briefings

3…workplace …. Physical objects in the working environment or workspace, e.g. notice boards, signs

4…electronic… communication using computers, phones, televisions, etc., e.g. DVD, email, voicemail, SMS messages, electronic newsletters, conference calls

5… company intranet…. Using social media to create an internal community, e.g. posting profiles, writing blogs and wikis, starting discussion forums, etc. many leaders write internal blogs. Employees may join chat rooms, forums or message boards to post ideas and comments or upload images and discuss with other employees around the world. They may also be able to download information from the intranet.

Improvements in communication lead to better- informed, happier and more motivated employees, who will become more loyal to their company.

C. Match each of the word in red in Exercise B to one of these definitions.

1.  Move information from a network to a PC Download

2. Web page written by an individual Blogs

3. Put information from a PC onto a network (2 work) Post - Upload

4. Methods of communication Channels

5. knowledge-sharing site Wikis

6. Chances for people to discuss subjects Briefings

·       1.1.3 Now open your Market Leader book on page 105 and develop exercises A to C on company cultures.

A.      Different companies have different cultures and ways of working. Complete these sentences with the items in brackets. One of the items in each section cannot be used.

Dress (Uniforms/casual Fridays/Weekend clothes)

1 We don’t have to wear business suits at the end of the week. My company has a system of ..casual Fridays
2 In many banks, Staff can’t wear what they like. They have to wear .. Uniforms

Time Keeping (flextime / Part-time / Shift work)

3 For two weeks each month, I work at night. I Can’t sleep during the day. I Hate… Shift Work

4 We have a .. flextime … system in our office. Some people choose to work from 9 a.m to 5 p.m; others work from 10 a.m to 6 p.m.

Time off (Childcare / annual leave / public holiday)

5 I’m so busy at the moment that I worked on New Year’s Day. Which is a (n) … Public Holiday

6 How many Days … annual leave … do you get in your company?

Reporting procedures (written report / face to face/ e-mail)

7 We often speak on the phone, but never … face to face

8 He uploads a (n) …written report … on the company intranet each month.

Types of meeting (informal / formal / social)

9 Our department starts every day with a (n) … informal … meeting. It is a very relaxed

10 Companies have an annual General meeting (AGM) once year. It is a very …social Meeting, with a lot of people.

Names (job title / first name / family names)

11 In some countries, the company culture is formal. Staff use … family names… when they speak to each other

12 What’s your … job title … now? Are you chief Executive?

B. Would you like to work for an organization which has:

. Uniforms?        . a lot of formal meetings?          . casual Fridays?               .Flexible Hours?

·      I don´t really mind working in a company with uniforms, you don´t have to buy work clothes regularly and you don´t have to worry every morning on what to wear for work today.

·      I don´t like formal meetings, they are usually long and boring.

·      I really like casual Fridays because it feels like the weekend already and people seem friendlier than the rest of the week.

·      Flexible hours are good because sometimes you have to get stuff done like go to the bank or why not.

C.      Mach each phase (1-5) to its explanation (a-e)

·       1.1.4 On page 113 of your Market Leader book, develop exercises A to C on skills and abilities.

A. Complete the first part of the advertisement below with the verbs from the box. Use the words in brackets to help you.

1. Lead … a team of 25. ( be in charge of)

2. Set up … a new branch in Amsterdan. (start)

3. Train… new staff. (teach)

4. Increase… sales in all markets (make more)

5. Develop… new products (create)

6. Improve… communication between our head office and local branches. (make better)

7. Cope with… strict deadlines and work well under pressure. (manage)

B. Complete second part of the advertisement with the verbs from the box.

1. Manage a large department in the clothing industry. Control)

2. Plan budgets. (Think about the futures)

3. Organize sales conferences and trade exhibitions (arrange)

4. Deal with customers, suppliers and their problems (take action)

5. Motivate employees and sales teams to get the best results. (Encourage)

C. Describe your role in your present or a past job. Use the verbs from Exercise A and B.

In my current job I am in charge of structures in the area of management of human talent. Direct contact with plant officials. Make appointments, I file the eps affiliations, compensation fund.

I am responsible for reviewing documentation of income, answer petition rights on appointments, resignations and commissions that are personal developments pertaining to structure

  

1.2 Grammar

·       1.2.2 Open your Market Leader book on pages 98 and 99: Develop exercises A to F of Language Focus 1.

A.  Complete these sentences using the present continuous form of the verbs.

1. Is Max coming to the meeting tomorrow?

2. No, he´s not. He is traveling on business all week.

3. He is not coming back until next Monday.

B. Complete this text using present continuous form of the verbs in brackets.

I am meeting Mr. Tamashiro next week. He is arriving on Tuesday night. On Wednesday, I am taking him to the factory. I am not seeing him on Thursday, but I am driving him to the airport on Friday.  

C. Look at your diary. Talk about three or four things you are doing next week.

I am attending to a conference next week.

On the weekend I have my nephew´s birthday.

Saturday afternoon I am meeting my friends for coffee.

Friday night I am going to my best friend birthday party.

D. Complete these sentences using going to.

1. The computers are very slow. What are we going to do about it?

2. We are not going to buy new computers. I think it´s too expensive.

3. We are going to upgrade the software instead.

E.  Listen to Janine and Patrick talking about their plans for next year. Decide whether these sentences about their plans are true (T) or false (F). Correct the false ones.

1. Janine going to change her job. (T)

2. She is going to do a course. (T)

3. She is going to stay at home, maybe she will go camping. (F)

4. He is not going to change his job. (F)

5. He is going to move to a new house/flat. (T)

6. He is going to sell his car and buy a mountain bike. (F)

F. Tick (ok) the plans below which are true for you. Add four more plans to each list.

Fixed arrangement for next week.

1.    Enjoy My land San Andres Island.

2.    Meet my Dad to help him buy a new bed.

3.    Study for final exams at university.    

Intentions for next year.

1.    Take vacations to Panama.

2.  Win another contest with the state

3.    Go to the gym.

·       1.2.3 Open your Market Leader book on page 101: Develop exercises A to E of Language Focus 2 (all exercises can be developed individually).

A. Work in pairs. Find the sentences with mistakes and correct them.

1. Desk phones and desktop computer will disappear in the next five years.

2. Most companies will be open for business 24/7.

3. As a result, it will not be easy for staff to have a good work-life balance.

4. I will think most companies use social networking tools for internal communication.

5. In many big companies, video conference will replace face to face meetings.

6. As a result, managers will not spend much time traveling for work.

7. I will not think companies will use e-mail, except for external communication.

B. Work in pairs. Make at list of three or four changes you think will happen in office communication. Share your ideas with another pair.

1. People will start working from home; as a result communication face to face will be reduced.

2. Big companies will have the annual sales meeting by video conference in different countries.

3. It could happen that you will never get to meet your direct boss in person because he might be in other country and all the communication is through email or chat.

C. Complete the sentences below with future time expressions from the box

1. Sales of luxury cars will double by next year.

2. I´ll send you a copy of the report tomorrow morning.

3. We´ll finish the work before the end of June.

4. I´ll be back in the office the day after tomorrow.

5. We´ll finish the work on the new building next July.

6. In two weeks´ time, we´ll review the budget.

7. We will need to modernize our factory in the next two years.

8. Most people will have a fast broadband connection at home in five years´ time.

C.      Match the statements (1-5) to the offers (a-e)

E. Work in groups. You have to organize the launch of your new website. Offer to do as many things as possible. Give reason. Use the list below and your own ideas.

·       Ok I will design the invitation because I have taken some design courses over the internet

·      I will send out the invitation on time so people can make time to assist

·      I will order snacks and drink for people to be comfortable at the launching session

·      I will make a welcome speech so people will know all the details on the presentation

·      I will give a presentation about the website explaining all the features it has so people can understand it all.

·       1.2.4 Now go over exercises A to C on page 107 of your Market Leader book about the use of should/shouldn’t.

A. Complete the sentences below using should or shouldn´t and a phrase from the box. 

1. Our online business is bad.
We should develop a better platform for a most robust Website.

2. Our team is working too many hours.
We should speak to our manager.

3. The meeting is very important.
We shouldn’t be late.

4. She wants to visit a lot of customers is Spain.
She should have stay five days.

5. We have to control our costs.
You shouldn´t buy an expensive computer.

B. Give opposite advice by using should, shouldn´t or I don´t think.

1. I think he should get a salary increase.
I don´t think he should get a salary increase.

2. I think we should launch the new product now.
I don´t think we should launch the new product now.

3. She shouldn´t take customers to expensive restaurants.
She should take customers to expensive restaurants.

4. We should take every customer complaint seriously.
 We shouldn´t take every customer complaint seriously.

5. I think staff should fly economy on every trip.
I don´t think staff should fly economy on every trip.

C.  Work in pairs. Your colleague is going on a business trip. Take turns to ask for and advice using the notes below.

·      You shouldn´t stay in an expensive hotel.

·      You should take plenty of business cards.

·      You shouldn´t arrange a lot of appointments on the same day.

·      You shouldn´t be late for appointments.

·      You should write a short report after each meeting.

·      You should keep all your receipts for travel and restaurants.

·       1.2.5 Develop exercises A to E on page 109 of your Market Leader book about the use of could/would.

A. These questions were asked on a plane Journey. Decide whether they were asked by the attendant (F) or the passenger (P).

1. Could I have another drink, please? P

2. Would you like a newspaper? F

3. Could you show me how to turn on the light, please? P

4. Would you like another drink? F

5. Could I have some mineral water, please? P

6. Would you like coffee or tea? F

7. Could you fasten your seal belt, please? F

8. Could you help me find the movie channel, please? P

B. Which of the questions in Exercise A are offers, and which are requests?  

Offers: 2, 4, 6

Requests: 1, 3, 5, 7, 8

C. You are at a hotel reception desk. Use the verbs in brackets to make polite requests.

1. You need a map of the city. (Have)
     Could I have a map of the city, please?

2. You want to go to a good restaurant. (Recommend)
     Could you recommend a good restaurant, please?

3. You didn´t hear that. (Say)
     Could you repeat what you said, please?

4. You want a photocopy of a document. (Copy)
     Could you please tell me where can I make a copy of this document?

5. You want your bill. (Have)
    Could you bring the bill, please?

6. You want a taxi. (Call)
    Could you please call a taxi for me?

D. Listen to the requests in Exercise C to check. ok

E. Listen again. How does the other person replay?

1. Yes, here you are.

2. Yes, there is a very good Italian restaurant near here, it´s in Seymour Street.

3. Yes, Seymour Street, I´ll show you where it is on the map.

4. I´m sorry I can´t. The office is closed in the evening, but I can do it for you tomorrow morning.

5. Yes, I just printed for you.

6. No problem. Where you want to go?

·       1.2.6 Complete exercises A to E on page 114 and A and B on page 117 of your Market Leader book.

Page 114

A. Complete these sentences with the present perfect from of the verbs in brackets.

1. I have given (give) two presentations this month.

2. I Hadn´t send (not send) any e-mails today.

3. He has changed (change) jobs recently.

4. Magda Has been (be) away on business al week.

5.  They Haven´t had (not have) any experience in negotiating. 

B. Match the job interview questions (1-5) to their answer (a-e)

D. Complete these interview questions using the present perfect form of the verbs in brackest.

1. How have you changed over the last five years?

2. What software programs have you used recently?

3. What have you learned from your others jobs?

4. What sort of problems have you had to deal with?

5. What part of your job have you enjoyed the most?

6. Which countries have you visited for work?

E. Work in pairs. Ask and answer the questions in Exercise D. 

1. How have you changed over the last five years?

R/ I have become a woman with a new job who has much opportunities and now I take life more seriously.

What software programs have you used recently?

R/ I work in excel, word from Microsoft an Kactus (work Program) all the time.

What have you learned from your others jobs?

R/ To be punctual, persistent and responsible.

What sort of problems have you had to deal with?

R/ Mainly with the people that has to come to fix the equipment because they are always late.

What part of your job have you enjoyed the most?

R/ My coworkers that I past the day by day. They are awesome.

Which countries have you visited for work?

R/ I don’t Know anyone country because the entity is here in Bogota, Colombia.

Page 117

A. Read this profile about Martin Read´s career. Choose the past simple or the present perfect from of the verbs to complete it.

1. Have had

2. Studied

3. Applied

4. Have worked

5. Came

6. Have been

7. Have done

8. Sold

9. Taught

10. Have run

B. Tick (ok) the expressions below that you can use to complete this sentence.

This week

Since Monday

For the last two weeks

Today

Recently